Actions are the building blocks of workflows. You can drag them from the left-hand menu to the canvas to perform integration and automation functions.

An action pack includes a specific number of Action Runs that a user can make use of in workflows depending on their plan.

A process is a set of actions and rules that work together to process data and integrate different systems.

An Action Run is the execution of an action in a process (Process Instance).

A Process Instance is the state of a process that was executed at a specific point in time using a specific data configuration.

A Custom Action is an action built by a user and uploaded in their PROCESIO workspace.

A Custom Action run is the execution of a Custom Action with the max duration of 200 ms. If an execution duration exceeds 200 ms, then it will be counted again. For instance, if an execution duration takes 1.000 ms, this is counted as 5 Custom Action runs.

If you exceed the action runs your plan supports, we will not stop your processes from running immediately. The extra action runs will be added on your next month’s bill, to a maximum of 30% of your plan cost for one month. We stop the processes from running once you reach the 30% threshold.